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Residential & Commercial — Installation, Maintenance Plans, Emergency Repairs
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Annual HVAC Maintenance Plans
VAC Sudden breakdown? High repair costs? Looking for HVAC maintenance Queens? Join North Star HVAC for year-round residential & commercial HVAC care — save energy, save hassle, extend equipment life.
Basic Plan · $300 / 3 Years
✓ 1 seasonal tune-up per year
✓ Outdoor/indoor unit cleaning
✓ Refrigerant pressure check
✓ Electrical safety check
✓ System operation test
✓ Air filter replacement (customer provides)
✓ 10% off repair labor
Not included:
- · Repair labor, parts replacement
Notes:
- 1. Coverage: This plan covers 1 indoor unit + 1 outdoor unit. For multiple units, price negotiable and subject to mutual agreement.
- 2. 7-day refund: Full refund within 7 days if no service has been used.
- 3. Pre-service check: We inspect your unit before each service. If we find any existing issues, we will notify you. However, repairs for pre-existing issues are NOT included in this plan and will be quoted separately if needed.
Standard · $300/year 🔥 Most Popular
✓ full tune-ups per year (Spring/Fall)
✓ 1 free repair (labor + parts, up to $300 per repair)
✓ 20% off additional repair labor
✓ Priority dispatch
Tune-up includes:
· Deep cleaning + drain line flushing
· Fan motor/capacitor testing
· Compressor check
· Electrical connection tightening
· Contactor/relay testing
Not included:
· Parts cost exceeding $300 per repair
· Repair costs for pre-existing issues
· Complete system replacement
Notes:
1. Coverage: This plan covers 1 indoor unit + 1 outdoor unit. For multiple units, price negotiable.
2. Free repair: Covers normal wear-and-tear only. Customer pays for parts exceeding $300 per repair.
3. No rollover: Unused free repair does not roll over to the next year.
Premium · $600/year 👑 VIP
✓ 2 full tune-ups per year (can cover multiple units)
✓ Unlimited free repairs ( $1,500 annual cap on labor + parts )
✓ Free parts replacement up to $100 per item
✓ VIP priority dispatch (24-48 hours)
✓No emergency service surcharge
✓2 lbs free refrigerant recharge per year
Tune-up includes:
- All Standard plan items
- Fan bearing lubrication
- Equipment Efficiency test
- Failure early warning
Not included:
· Parts cost exceeding $100 per item (customer pays excess)
· Complete system replacement
· Refrigerant beyond 2 lbs
Important Notes:
1. Coverage: This plan covers 1 indoor unit + 1 outdoor unit. For multiple units, price negotiable and subject to mutual agreement.
2. Annual cap: $1,500 annual cap on labor + parts. Customer responsible for any amount exceeding the cap.
3. 7-day refund: Full refund within 7 days if no service has been used.
Friendly Reminder (Please carefully review the service items and notes above. If anything is unclear, feel free to contact us:)
- The above plans apply to one system (one indoor unit + one outdoor unit).
• For multiple units, pricing will be determined by mutual agreement between both parties.
• Full refund available within 7 days of purchase if no service has been used. •Our coverage applies only to normal wear and tear from everyday use. Damage from fire, flood, or intentional damage is not included in the plan.
Please carefully review the service items and notes above. If anything is unclear, feel free to contact us:
Commercial Standard Plan · $1,280/year
Serving stores, restaurants, offices, and multi-family properties in Queens, NY, and surrounding areas — reducing downtime, extending life, and keeping your commercial HVAC equipment running longer
· Included Services :
✓ Unlimited system inspection + repair + maintenance
✓ Two deep seasonal tune-ups (pre-summer/winter)
✓ Complete system check (compressor, fan, capacitor, electrical)
✓ Deep clean condenser & evaporator coils
✓ Refrigerant pressure check & recharge
✓ 24/7 priority dispatch · Unlimited emergency repairs
✓ Total labor + parts covered up to $3,000/year
✓ Customer pays any amount over $200 per part
✓ Beyond $3,000 → 20% off all services (repair, maintenance, replacement)
- 📌 Friendly Reminder: Please read the coverage rules carefully. If anything is unclear, feel free to contact us.
1. repairs, maintenance, and parts replacement (labor + materials up to $3,000)
2. Normal wear-and-tear (including lack of maintenance) IS covered
3. Man-made damage, accidents, and natural disasters (flood, fire, lightning, power surge, etc.) are NOT covered
4. Pre-existing conditions before plan purchase are NOT covered
5. Pricing above applies to 1-2 systems
6. For 3+ systems, pricing and terms are mutually agreed
7. Plan members receive 20% off on complete system replacement. 8. Full refund available within 7 days of purchase if no service has been used.
Your Top Questions About Our Maintenance Plans, Answered
Serving residential and commercial HVAC systems in Queens and surrounding areas — answering all your questions about maintenance plans. We’re always here for you.
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A: Normal wear-and-tear failures are covered regardless of equipment age. We don’t refuse repairs just because your system is old. However, if a major component is beyond repair, we’ll let you know upfront and offer a replacement solution with member-only pricing.
A: Not at all. If nothing breaks, it means your system is running well — which is exactly what we want. You’re paying for peace of mind, not hoping for something to break. Plus, you still get two deep seasonal tune-ups that keep your system efficient. The energy savings alone may cover your annual fee.
A: Yes. The plan stays with the equipment, not the person. If you sell your home, you can transfer the remaining plan term to the new owner — it’s actually a nice selling point.
A: For most residential and small commercial systems, two seasonal tune-ups (pre-summer/pre-winter) are the industry standard. If your equipment runs heavily or in harsh conditions, we can adjust frequency — just ask.
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A: Yes, we offer full HVAC installation services. Plan members receive 20% off installation on complete system replacement. We’ll provide a custom quote based on your home and needs.
A: Each plan comes with its own annual coverage limit:
Plan Annual Limit Beyond Limit
Basic $0 No coverage
Standard $300 20% off
Premium $1,500 20% off
Commercial $3,000 20% off
Within the limit, we cover repairs and parts replacement. Any amount beyond the limit — whether for repairs or parts replacement — is billed at 20% off.
Important: The coverage limit applies to internal parts replacement (compressor, fan motor, capacitor, etc.), NOT to complete system replacement. If you need a full system replacement, we will provide a separate quote, and plan members receive 20% off installation
A: The standard plan covers 1-2 systems. For 3+ systems, please contact us directly. We’ll provide a customized quote and coverage terms based on the number of units, age, and operating conditions.
A: All of our technicians hold EPA certification for refrigerant handling and relevant electrical/HVAC licenses. They are full-time local employees, not subcontractors. You may request to see credentials before any service.
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Address: 169-28 Jamaica Ave, Jamaica, NY 11432 | 
Call: 13472047794 
Email: imrankassim65@gmail.com 
Service Areas: Queens, Brooklyn, Manhattan, The Bronx, Staten Island & Long Island | 
Hours: Daily 8:00 AM – 5:30 PM
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